General Terms and Conditions of MedicalTravel GmbH
Our service exclusively covers the arrangement of transport and organizational services such as flight bookings, hotel reservations, appointment arrangements with the clinic and ophthalmologists. The execution of the booked trip is not part of our contractual obligations. The agent is not a tour operator. The booked services result in individual contracts with the travel company or airline, the hotel, the clinic and the transfer companies. The provision of the mediated service as such is not part of our contractual obligations.

The information (prices etc.) about the mediated service providers is based exclusively on the information provided to us by the responsible service providers. We are not liable for the proper provision of services by the service provider for the mediated services.

Any liability on our part for claims based on the provision of treatments by medical institutions is expressly excluded. The decision on the type of medical treatment is made exclusively by the customer. In particular, any liability on our part for treatment errors is excluded. The operation, the associated medical pre- and post-treatments as well as any other medical ancillary services are external services that can also only be arranged. The customer concludes a contract with the clinic for this part of the trip.